Resort Manager at Hilton Canada, Kitchener, Ontario

Company Overview: Hilton Canada is a renowned hospitality brand known for its exceptional service and luxurious accommodations. With a strong presence in Kitchener, Ontario, our resort offers guests a unique blend of comfort and sophistication, making it a sought-after destination for both leisure and business travelers. Key Responsibilities for Resort Manager: - Oversee the daily operations of the resort, ensuring exceptional guest satisfaction and smooth functioning of all departments - Develop and implement strategic plans to drive revenue growth and maximize profitability - Manage budgeting, financial planning, and cost control measures to meet financial targets - Lead and motivate a diverse team of staff, providing guidance, training, and performance evaluations - Maintain high standards of cleanliness, safety, and compliance with regulations throughout the resort - Foster positive relationships with guests, vendors, and stakeholders to enhance the resort's reputation and customer loyalty - Handle guest inquiries, complaints, and special requests in a professional and timely manner Required Qualifications: - Bachelor's degree in Hospitality Management, Business Administration, or related field - Minimum of 5 years of experience in hotel/resort management, with a proven track record of success - Strong leadership and communication skills, with the ability to inspire and motivate a team - Excellent organizational and problem-solving abilities to address operational challenges effectively - Sound knowledge of financial management, budgeting, and revenue optimization strategies - Familiarity with industry trends, customer preferences, and quality standards in the hospitality sector Desired Skills: - Certification in Hotel Administration or related field - Multilingual abilities to cater to a diverse clientele - Experience with implementing sustainable practices and eco-friendly initiatives in the hospitality industry - Proficiency in hotel management software and technology tools for efficient operations Compensation & Benefits: The annual salary range for the Resort Manager position at Hilton Canada in Kitchener, Ontario, is between $70,000 to $90,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including health and dental coverage, retirement savings plans, employee discounts on accommodations, and opportunities for professional development. How to Apply: To apply for the Resort Manager role at Hilton Canada in Kitchener, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our HR department. We thank all applicants for their interest, but only those selected for an interview will be contacted.