Council Tax Officer at Civil Service, Swindon, South West England

Company Overview: Civil Service is a prestigious public sector organisation dedicated to serving the citizens of the United Kingdom. Based in Swindon, South West England, we are committed to upholding the highest standards of governance and providing essential services to the community. Key Responsibilities for Council Tax Officer: - Administer and collect council tax payments efficiently and accurately. - Handle enquiries from taxpayers, solicitors, and other relevant parties regarding council tax accounts. - Process changes to council tax accounts such as discounts, exemptions, and adjustments. - Liaise with other departments to ensure accurate billing and collection of council tax. - Assist in the enforcement of council tax arrears and take appropriate recovery actions within legal guidelines. - Maintain up-to-date and accurate records of council tax accounts and correspondence. Required Qualifications: - A minimum of GCSEs (or equivalent) including Maths and English. - Previous experience in a finance or customer service role, preferably within a local authority or similar organisation. - Knowledge of council tax legislation, regulations, and procedures. - Strong attention to detail and accuracy in numerical calculations. - Excellent communication skills, both written and verbal. - Ability to work effectively in a team and independently. Desired Skills: - A relevant professional qualification in finance, taxation, or public administration. - Experience using council tax management software or similar financial systems. - Knowledge of debt recovery processes and legal requirements. - Ability to interpret complex financial information and communicate it clearly to stakeholders. Compensation & Benefits: The annual salary for the Council Tax Officer position at Civil Service in Swindon, South West England, falls within the range of £22,000 to £26,000, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package including pension contributions, annual leave entitlement, and opportunities for professional development and career progression. How to Apply: To apply for the Council Tax Officer role at Civil Service in Swindon, please visit our careers portal on our website and submit your CV along with a tailored cover letter highlighting your relevant experience and qualifications. The deadline for applications is [insert deadline date]. Shortlisted candidates will be contacted for interviews. We look forward to receiving your application and welcoming a new member to our dedicated team.