Personal Banker at Standard Chartered, Derby, East Midlands

Company Overview: Standard Chartered is a leading international banking group, with a strong presence in Derby, East Midlands, United Kingdom. We are committed to providing exceptional financial services to our clients, focusing on innovation, integrity, and sustainability. With a rich history spanning over 160 years, Standard Chartered is dedicated to helping individuals, businesses, and communities thrive. Key Responsibilities for Personal Banker: - Build and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions - Conduct financial transactions accurately and efficiently, including deposits, withdrawals, and account inquiries - Offer advice on a range of banking products and services, such as loans, mortgages, and investment options - Identify opportunities to cross-sell or upsell products to meet customer needs and achieve sales targets - Resolve customer inquiries and complaints promptly, ensuring high levels of customer satisfaction - Adhere to regulatory requirements and internal policies to maintain a compliant and secure banking environment Required Qualifications: - A minimum of GCSEs or equivalent qualifications in Maths and English - Previous experience in customer service, preferably in a banking or financial services environment - Knowledge of banking products and services, with a strong understanding of financial regulations - Proven track record of meeting and exceeding sales targets - Excellent communication skills, both verbal and written - Strong attention to detail and accuracy in handling financial transactions Desired Skills: - Certification in banking or financial services - Experience using banking software and systems - Ability to speak additional languages to cater to a diverse customer base - Strong analytical skills to assess customer needs and recommend appropriate solutions - Ability to work effectively in a fast-paced, dynamic environment Compensation & Benefits: - The annual salary for this position ranges from £20,000 to £25,000, depending on experience and qualifications - Competitive performance-based incentives and bonuses - Pension scheme and healthcare benefits - Opportunities for career development and training - Employee discounts on banking products and services How to Apply: To apply for the Personal Banker position at Standard Chartered in Derby, please visit our careers page on our official website and submit your application online. Be sure to include your CV and a cover letter outlining your relevant experience and skills. We look forward to receiving your application and potentially welcoming you to our team at Standard Chartered.