Council Tax Officer at Local Authorities, Northampton, East Midlands

Company Overview: Local Authorities in Northampton, East Midlands, United Kingdom, are responsible for providing essential public services to the local community. As part of the Public Sector & Government industry, Local Authorities play a crucial role in ensuring the smooth running of various services, including council tax collection. Key Responsibilities For Council Tax Officer: - Assessing and processing council tax payments from residents - Handling enquiries and providing information on council tax regulations and procedures - Investigating and resolving discrepancies in council tax accounts - Liaising with residents, solicitors, and other stakeholders regarding council tax matters - Implementing recovery actions for unpaid council tax bills - Maintaining accurate records of council tax accounts and payments - Assisting with the administration of council tax discounts, exemptions, and reliefs Required Qualifications: - A-Level qualifications or equivalent - Proven experience in a similar role within a local authority or financial services sector - Knowledge of council tax legislation and regulations - Strong numerical and analytical skills - Excellent communication and customer service abilities - Proficiency in using relevant IT systems and software Desired Skills: - Relevant professional qualifications such as the Institute of Revenues, Rating, and Valuation (IRRV) certification - Experience in handling complex council tax cases and appeals - Familiarity with local government finance systems - Ability to work independently and as part of a team - Strong attention to detail and accuracy in work Compensation & Benefits: The annual salary range for the Council Tax Officer position at Local Authorities in Northampton, East Midlands, United Kingdom, is £22,000 to £28,000, depending on experience and qualifications. Benefits include a generous annual leave allowance, pension scheme, training and development opportunities, and other employee benefits as per the local authority's policies. How to Apply: To apply for the Council Tax Officer role at Local Authorities in Northampton, East Midlands, United Kingdom, please submit your CV and a covering letter outlining your relevant experience and qualifications via the Local Authority's official recruitment portal or as per the application instructions provided on the job advertisement.