Case Worker at Civil Service, Leicester, East Midlands

Company Overview: Civil Service is a prestigious governmental organisation committed to serving the public and upholding the values of integrity, impartiality, and excellence in the delivery of public services. As a Case Worker at Civil Service in Leicester, East Midlands, United Kingdom, you will play a crucial role in supporting individuals and families in need, ensuring fair treatment and access to essential services. Key Responsibilities For Case Worker: - Conduct thorough assessments of individual cases to determine needs and eligibility for support - Provide information, guidance, and support to clients on available services and benefits - Develop and implement tailored support plans to address the specific needs of each client - Liaise with external agencies, healthcare providers, and social services to coordinate comprehensive care - Maintain accurate case records and documentation in compliance with data protection regulations - Monitor and review client progress regularly, adjusting support plans as necessary - Advocate on behalf of clients to ensure their rights are protected and respected - Participate in multidisciplinary team meetings and collaborate with colleagues to deliver integrated services Required Qualifications: - A degree in Social Work, Social Care, Psychology, or a related field - Relevant professional certifications or qualifications in case management - Previous experience working in a similar role within the public sector or social services - Strong knowledge of relevant legislation, policies, and procedures governing social welfare services - Excellent communication skills, both verbal and written - Ability to work with diverse populations and demonstrate cultural sensitivity - Proficient IT skills for maintaining case records and producing reports Desired Skills: - Experience in conducting assessments and developing care plans - Knowledge of local community resources and support services - Ability to work independently and as part of a team - Strong problem-solving and decision-making skills - Empathy, patience, and a non-judgemental approach towards clients - Training in safeguarding and risk assessment procedures Compensation & Benefits: Salary Range: £24,000 - £28,000 per annum, commensurate with experience and qualifications - Civil Service pension scheme - Generous annual leave entitlement - Opportunities for professional development and training - Flexible working options - Employee assistance programme - Health and wellbeing initiatives How to Apply: To apply for the position of Case Worker at Civil Service in Leicester, East Midlands, please visit our official careers portal and submit your CV along with a tailored cover letter outlining your relevant experience and suitability for the role. We look forward to receiving your application and welcoming a dedicated professional to our team.