Healthcare Operations Director at Blue Cross Blue Shield, Minneapolis, Minnesota

Job Description

Company Overview:
Blue Cross Blue Shield is a leading healthcare organization dedicated to providing high-quality health insurance and healthcare services to individuals and families across the United States. With a strong emphasis on innovation, customer service, and community involvement, Blue Cross Blue Shield is committed to improving the health and well-being of its members.

Key Responsibilities for Healthcare Operations Director:
- Develop and implement strategic plans to optimize operational efficiency and effectiveness within healthcare facilities.
- Oversee day-to-day operations, including budget management, staffing, and resource allocation.
- Collaborate with cross-functional teams to ensure compliance with regulatory requirements and quality standards.
- Analyze data and performance metrics to identify areas for improvement and drive operational excellence.
- Lead initiatives to enhance patient satisfaction, streamline processes, and achieve organizational goals.
- Foster a culture of continuous improvement and teamwork to deliver exceptional healthcare services.

Required Qualifications:
- Bachelor's degree in healthcare administration, business administration, or related field; Master's degree preferred.
- Minimum of 8 years of progressive experience in healthcare operations management.
- Strong knowledge of healthcare regulations, compliance standards, and industry best practices.
- Demonstrated leadership skills with the ability to inspire and motivate teams to achieve objectives.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Excellent communication, interpersonal, and negotiation skills.

Desired Skills:
- Certification in healthcare management or Lean Six Sigma.
- Experience working in a complex healthcare system with multiple stakeholders.
- Proficiency in healthcare information systems and data analytics tools.
- Ability to adapt to change, prioritize tasks, and work effectively under pressure.
- Knowledge of value-based care models and population health management strategies.

Compensation & Benefits:
The annual salary range for the Healthcare Operations Director position at Blue Cross Blue Shield in Minneapolis, Minnesota is $120,000 to $150,000, commensurate with experience and qualifications. In addition to competitive compensation, Blue Cross Blue Shield offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Healthcare Operations Director position at Blue Cross Blue Shield in Minneapolis, Minnesota, please visit our company website and submit your resume and cover letter through the online application portal. We look forward to reviewing your qualifications and considering you for this exciting opportunity to make a difference in healthcare operations.

Required Skills

  • Public Health Administration
  • Community Health Program Management
  • Health Policy Development

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