Patient Services Coordinator at UCHealth, Sioux Falls, South Dakota

Company Overview: UCHealth is a leading healthcare organization dedicated to providing exceptional patient care, innovative research, and comprehensive education. With a strong presence in Sioux Falls, South Dakota, UCHealth is committed to improving the health and well-being of the community through cutting-edge medical services and a patient-centered approach. Key Responsibilities for Patient Services Coordinator: - Serve as the primary point of contact for patients, families, and healthcare providers to coordinate appointments, referrals, and inquiries - Manage patient scheduling, ensuring efficient utilization of resources and timely access to care - Verify insurance coverage, obtain pre-authorizations, and assist patients with financial inquiries - Maintain accurate patient records and ensure compliance with confidentiality regulations - Collaborate with multidisciplinary teams to support patient care coordination and continuity - Provide exceptional customer service by addressing patient concerns and resolving issues promptly and professionally Required Qualifications: - Bachelor's degree in Healthcare Administration, Business Administration, or related field - 2+ years of experience in healthcare administration or patient services coordination - Proficiency in medical terminology, insurance verification, and electronic health records systems - Strong communication skills with the ability to interact effectively with diverse stakeholders - Excellent organizational skills and attention to detail to manage multiple tasks simultaneously - Knowledge of HIPAA regulations and patient privacy laws Desired Skills: - Certification in Healthcare Access or Patient Services Coordination - Experience with Epic or other electronic medical records platforms - Ability to adapt to fast-paced and dynamic healthcare environments - Bilingual proficiency in Spanish or other languages commonly spoken in the community Compensation & Benefits: UCHealth offers a competitive annual salary range for the Patient Services Coordinator position in Sioux Falls, South Dakota, commensurate with experience and qualifications. In addition to a market-rate salary, employees receive a comprehensive benefits package including medical, dental, and vision coverage, retirement savings plans, paid time off, and opportunities for professional development. How to Apply: To apply for the Patient Services Coordinator position at UCHealth in Sioux Falls, South Dakota, please visit our careers page at UCHealth.com/careers and submit your resume and cover letter outlining your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.