Account Manager at Zoom Video Communications, Portland, Maine

Company Overview:
Zoom Video Communications is a leading provider of cloud-based video conferencing, online meetings, and collaboration solutions. Our innovative platform enables businesses and individuals to connect and communicate seamlessly through high-quality video and audio conferencing tools. With a commitment to simplicity and reliability, Zoom has revolutionized the way people collaborate and engage remotely.

Key Responsibilities For Account Manager:
- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for all account-related matters.
- Identify opportunities to upsell or cross-sell additional Zoom products or services to drive revenue growth within assigned accounts.
- Collaborate with internal teams to ensure client satisfaction, resolve any issues, and address customer needs in a timely and effective manner.
- Conduct regular account reviews and provide clients with insights and recommendations to optimize their use of Zoom's solutions.
- Stay informed about industry trends, competitor activities, and market developments to inform account strategies and enhance customer engagement.

Required Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Proven experience in account management, sales, or customer relationship management within the technology industry.
- Strong communication and interpersonal skills with the ability to build rapport and trust with clients.
- Excellent organizational skills and attention to detail to manage multiple accounts effectively.
- Proficiency in CRM software and Microsoft Office applications to track account activities and generate reports.

Desired Skills:
- Experience working in a SaaS (Software as a Service) or tech company environment.
- Knowledge of video conferencing, collaboration tools, or cloud-based solutions.
- Ability to analyze data and metrics to identify trends and opportunities for account growth.
- Certification in sales or account management would be a plus.

Compensation & Benefits:
The annual salary range for the Account Manager position at Zoom Video Communications in Portland, Maine is $60,000 - $80,000, commensurate with experience. In addition to competitive pay, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) retirement plan with company match, paid time off, and professional development opportunities.

How to Apply:
To apply for the Account Manager position at Zoom Video Communications in Portland, Maine, please submit your resume and a cover letter outlining your relevant experience and qualifications via our company website's careers page. We look forward to reviewing your application and potentially welcoming you to our dynamic team.