Patient Services Coordinator at Mayo Clinic, Anchorage, Alaska

Company Overview: Mayo Clinic is a renowned healthcare organization committed to providing high-quality patient care, innovative research, and education. With a strong focus on excellence and compassion, Mayo Clinic has been a leader in healthcare administration for over a century, serving communities nationwide. Key Responsibilities for Patient Services Coordinator: - Coordinate patient appointments, admissions, and discharges efficiently. - Serve as a liaison between patients, healthcare providers, and administrative staff. - Manage patient inquiries, resolve concerns, and ensure exceptional patient experience. - Maintain accurate patient records, including demographic and insurance information. - Collaborate with multidisciplinary teams to ensure seamless patient care delivery. - Assist in insurance verification, pre-authorization, and billing processes. - Provide support in managing medical records and confidentiality guidelines. Required Qualifications: - Bachelor's degree in Healthcare Administration, Business Administration, or related field. - Minimum of 2 years of experience in a healthcare setting, preferably in patient services. - Strong understanding of medical terminology, insurance protocols, and HIPAA regulations. - Excellent communication, interpersonal, and organizational skills. - Proficiency in MS Office suite and electronic health record systems. - Ability to multitask, prioritize workload, and work effectively under pressure. - Demonstrated commitment to patient-centered care and service excellence. Desired Skills: - Certification in Healthcare Administration or Medical Office Management. - Experience with Epic or other electronic health record platforms. - Knowledge of healthcare compliance standards and regulatory requirements. - Ability to work collaboratively in a fast-paced, team-oriented environment. - Strong problem-solving skills and attention to detail. - Fluency in a second language, particularly Spanish or Alaska Native languages. Compensation & Benefits: The annual salary range for the Patient Services Coordinator position at Mayo Clinic in Anchorage, Alaska is $45,000 - $55,000, commensurate with experience and qualifications. In addition to competitive compensation, Mayo Clinic offers a comprehensive benefits package including health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs. How to Apply: To apply for the Patient Services Coordinator position at Mayo Clinic in Anchorage, Alaska, please visit our careers website and submit your resume along with a cover letter highlighting your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.