Site Reliability Manager at Asana, Chicago, Illinois

Company Overview: Asana is a leading technology company based in Chicago, Illinois, specializing in project management software. Our innovative platform helps teams coordinate and manage their work efficiently, fostering collaboration and productivity. Key Responsibilities for Site Reliability Manager: - Develop and implement strategies to ensure the reliability, scalability, and performance of Asana's systems and infrastructure. - Lead a team of site reliability engineers to maintain high availability of services and proactively address potential issues. - Collaborate with cross-functional teams to design and deploy tools for monitoring, alerting, and incident response. - Drive continuous improvement through automation, optimization, and best practices in system reliability engineering. - Participate in on-call rotations to provide 24/7 support for critical incidents and outages. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - 5+ years of experience in a site reliability engineering or similar role within a technology company. - Proficiency in cloud computing platforms such as AWS, Azure, or Google Cloud. - Strong knowledge of infrastructure as code, configuration management, and containerization technologies. - Experience with incident management, root cause analysis, and post-incident reviews. - Excellent communication skills and the ability to work effectively in a fast-paced, collaborative environment. Desired Skills: - Master's degree in Computer Science or related field. - Certifications in DevOps, ITIL, or cloud services. - Experience with Kubernetes, Docker, or other container orchestration tools. - Knowledge of scripting languages like Python, Ruby, or Shell. - Familiarity with CI/CD pipelines and automated testing frameworks. - Understanding of Agile methodologies and software development lifecycle. Compensation & Benefits: The annual salary range for the Site Reliability Manager position at Asana in Chicago, Illinois, is competitive and commensurate with experience. In addition to competitive pay, we offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities. How to Apply: To apply for the Site Reliability Manager role at Asana, please visit our careers page on our company website and submit your resume along with a cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our dynamic team at Asana.