Patient Access Representative at Blue Cross Blue Shield, Anchorage, Alaska

Company Overview: Blue Cross Blue Shield is a leading healthcare organization dedicated to providing high-quality health insurance and healthcare services to individuals and families across the United States. With a strong focus on innovation and customer-centric solutions, Blue Cross Blue Shield is committed to improving the health and well-being of its members. Key Responsibilities For Patient Access Representative: - Greet and assist patients and visitors in a professional and courteous manner - Collect patient information and verify insurance coverage - Schedule appointments and follow-up visits - Coordinate with healthcare providers to ensure smooth patient flow - Handle patient inquiries and resolve issues promptly - Maintain accurate and confidential patient records Required Qualifications: - High school diploma or equivalent - 2+ years of experience in a healthcare setting - Proficiency in medical terminology and insurance procedures - Strong communication and interpersonal skills - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of healthcare regulations and compliance standards Desired Skills: - Associate's or Bachelor's degree in Healthcare Administration or related field - Certification as a Certified Healthcare Access Associate (CHAA) - Experience with electronic health records (EHR) systems - Bilingual proficiency in English and Spanish - Strong problem-solving skills and attention to detail Compensation & Benefits: The annual salary range for the Patient Access Representative position at Blue Cross Blue Shield in Anchorage, Alaska is $40,000 to $50,000, commensurate with experience and qualifications. In addition to competitive pay, Blue Cross Blue Shield offers a comprehensive benefits package that includes health insurance, dental and vision coverage, retirement savings plans, paid time off, and professional development opportunities. How to Apply: To apply for the Patient Access Representative position at Blue Cross Blue Shield in Anchorage, Alaska, please submit your resume and a cover letter highlighting your relevant experience and qualifications through our online career portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Thank you for considering a career with Blue Cross Blue Shield.