Customer Service Administrator at University of California, Oklahoma City, Oklahoma

University of California is a prestigious institution dedicated to academic excellence and innovation, with a campus located in Oklahoma City, Oklahoma. As a Customer Service Administrator in the Administrative & Office Support industry, you will play a crucial role in ensuring a positive experience for students, faculty, and staff. Key Responsibilities For Customer Service Administrator: - Provide exceptional customer service by responding to inquiries via phone, email, and in-person interactions. - Process student registrations, course enrollments, and fee payments accurately and efficiently. - Maintain student records and ensure data integrity in the university's system. - Assist with scheduling appointments, coordinating meetings, and managing office supplies. - Collaborate with various departments to address student concerns and resolve issues promptly. Required Qualifications: - Bachelor's degree in Business Administration or related field. - Proven experience in a customer service role, preferably in an educational setting. - Strong communication skills and the ability to interact professionally with diverse stakeholders. - Proficiency in Microsoft Office Suite and experience with database management. - Excellent organizational skills and attention to detail to handle multiple tasks effectively. Desired Skills: - Knowledge of academic policies and procedures in a higher education environment. - Experience with student information systems such as Banner or PeopleSoft. - Ability to adapt to changing priorities and work in a fast-paced environment. - Bilingual proficiency in Spanish or other languages is a plus. Compensation & Benefits: The University of California offers a competitive annual salary range for Customer Service Administrators, commensurate with experience and qualifications. In addition to salary, employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, paid time off, and professional development opportunities. How to Apply: To apply for the Customer Service Administrator position at the University of California in Oklahoma City, please visit our careers website and submit your resume and cover letter. Only shortlisted candidates will be contacted for further evaluation. Join our team at the University of California and be part of a dynamic community committed to shaping the future of education and research. Your dedication to customer service excellence will contribute to the success of our institution and make a positive impact on the lives of students and staff.