Remote Customer Service Representative (Call Center Agent)

Carrier Global is hiring for Remote Customer Service Representative (Call Center Agent) About Carrier Global Sector: HVAC/Industrial Industry: Industrial Machinery Headquarters: Palm Beach Gardens, Florida Website: https://www.corporate.carrier.com Carrier Global is a forward-thinking organization that has embraced remote work culture, allowing employees to work from anywhere while maintaining productivity and work-life balance. Remote Job Opportunity Carrier Global has announced an opening for the position of Remote Customer Service Representative (Call Center Agent), listed on Snagajob. This is a fully remote position that allows you to work from anywhere, providing flexibility and work-life balance while contributing to meaningful projects. Job Description A Call Center Agent handles incoming and outgoing customer calls, providing assistance, resolving issues, and ensuring a positive customer experience over the phone. This remote position offers the flexibility to work from anywhere while maintaining high productivity and collaboration with team members across different locations. As a remote team member, you'll enjoy the freedom to work from your preferred location while staying connected with colleagues through modern collaboration tools. Key Responsibilities Handle incoming phone calls and provide information or assistance. Follow call scripts and procedures. Document and report call details.. Additionally in this remote role: Collaborate effectively with remote team members using digital communication tools. Manage time efficiently while working independently in a remote setting. Participate in virtual meetings and maintain regular communication with stakeholders. The remote nature of this position requires excellent communication skills and the ability to work independently while maintaining strong connections with the team. Required Skills & Qualifications Customer service Call center operations Problem-solving skills. Essential remote work skills include: Strong communication skills, Self-motivation, Time management, Proficiency with remote collaboration tools Ideal candidates for this remote position should be self-motivated, disciplined, and comfortable with virtual collaboration tools. Remote Work Benefits In addition to competitive compensation, this remote position offers: Work from anywhere flexibility No daily commute Customizable work environment Better work-life balance Opportunity to work with diverse teams across locations Employee Benefits & Perks Employee Assistance Programs (EAP), Tuition Reimbursement, Profit-Sharing, Transportation Benefits, Parental Leave Why Join Carrier Global Remotely? Working remotely with Carrier Global means joining a progressive organization that values results over physical presence. You'll be part of a dynamic virtual team in the Industrial Machinery sector that prioritizes collaboration, innovation, and work-life balance. Our remote work culture is designed to support your professional growth while allowing you the flexibility to work in an environment where you're most productive. Ready to embrace the future of work? Apply now for this exciting remote opportunity with Carrier Global and take your career to the next level from the comfort of your chosen workspace.