Remote Customer Success Manager (Account Manager)

Illinois Tool Works is hiring for Remote Customer Success Manager (Account Manager) About Illinois Tool Works Sector: Industrial Machinery Industry: Industrial Machinery Headquarters: Glenview, Illinois Website: https://www.itw.com Illinois Tool Works is a forward-thinking organization that has embraced remote work culture, allowing employees to work from anywhere while maintaining productivity and work-life balance. Remote Job Opportunity Illinois Tool Works has announced an opening for the position of Remote Customer Success Manager (Account Manager), listed on ZipRecruiter. This is a fully remote position that allows you to work from anywhere, providing flexibility and work-life balance while contributing to meaningful projects. Job Description An Account Manager builds and maintains relationships with clients or customers, ensuring their needs are met and promoting products or services to drive revenue and growth. This remote position offers the flexibility to work from anywhere while maintaining high productivity and collaboration with team members across different locations. As a remote team member, you'll enjoy the freedom to work from your preferred location while staying connected with colleagues through modern collaboration tools. Key Responsibilities Build and nurture relationships with key clients, understanding their business goals. Identify opportunities for upselling or cross-selling products or services. Ensure client satisfaction and retention.. Additionally in this remote role: Collaborate effectively with remote team members using digital communication tools. Manage time efficiently while working independently in a remote setting. Participate in virtual meetings and maintain regular communication with stakeholders. The remote nature of this position requires excellent communication skills and the ability to work independently while maintaining strong connections with the team. Required Skills & Qualifications Account management Customer relationship management Sales and negotiation Business development Client needs analysis. Essential remote work skills include: Strong communication skills, Self-motivation, Time management, Proficiency with remote collaboration tools Ideal candidates for this remote position should be self-motivated, disciplined, and comfortable with virtual collaboration tools. Remote Work Benefits In addition to competitive compensation, this remote position offers: Work from anywhere flexibility No daily commute Customizable work environment Better work-life balance Opportunity to work with diverse teams across locations Employee Benefits & Perks Legal Assistance, Bonuses and Incentive Programs, Wellness Programs, Employee Discounts, Retirement Plans Why Join Illinois Tool Works Remotely? Working remotely with Illinois Tool Works means joining a progressive organization that values results over physical presence. You'll be part of a dynamic virtual team in the Industrial Machinery sector that prioritizes collaboration, innovation, and work-life balance. Our remote work culture is designed to support your professional growth while allowing you the flexibility to work in an environment where you're most productive. Ready to embrace the future of work? Apply now for this exciting remote opportunity with Illinois Tool Works and take your career to the next level from the comfort of your chosen workspace.