Loss Prevention Officer at Metro Inc., Saint John, New Brunswick

Company Overview: Metro Inc. is a leading Canadian retailer with a strong presence in Saint John, New Brunswick. Known for its commitment to quality products and exceptional customer service, Metro Inc. operates a network of grocery stores and pharmacies across the country. The company values integrity, teamwork, and innovation, making it an ideal place to build a rewarding career in the retail industry. Key Responsibilities For Loss Prevention Officer: - Implement and enforce Metro Inc.'s loss prevention policies and procedures to minimize theft and ensure a safe shopping environment. - Conduct regular patrols of the store premises to detect and prevent suspicious activities or behavior. - Monitor surveillance cameras and alarm systems to identify security risks and respond promptly to emergencies. - Collaborate with store management and law enforcement authorities in investigations related to theft or other security incidents. - Provide excellent customer service by assisting with lost and found items and addressing security concerns raised by shoppers. - Prepare detailed reports on security incidents, including theft, vandalism, and safety hazards, for management review. Required Qualifications: - High school diploma or equivalent. - Proven experience in loss prevention, security, or a related field. - Knowledge of retail security best practices and procedures. - Strong attention to detail and the ability to remain calm under pressure. - Excellent communication and interpersonal skills. - Valid security license or willingness to obtain one. Desired Skills: - Bilingual proficiency in English and French. - Certification in first aid and CPR. - Experience using security surveillance systems. - Knowledge of relevant legislation and regulations governing loss prevention in Canada. Compensation & Benefits: The annual salary range for the Loss Prevention Officer position at Metro Inc. in Saint John, New Brunswick, is between $35,000 to $45,000 CAD, commensurate with experience. In addition to competitive pay, Metro Inc. offers benefits such as health and dental insurance, employee discounts, and opportunities for career advancement within the company. How to Apply: To apply for the Loss Prevention Officer position at Metro Inc., please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. Qualified candidates will be contacted for further assessment. Thank you for your interest in joining the Metro Inc. team in Saint John, New Brunswick.