Housekeeping Supervisor at Hilton Canada, Victoria, British Columbia

Company Overview: Hilton Canada is a renowned global hospitality company with a strong presence in Victoria, British Columbia. Committed to providing exceptional service and luxurious experiences to guests, Hilton Canada offers a range of upscale accommodations, dining options, and amenities in prime locations across the country. Key Responsibilities for Housekeeping Supervisor: - Supervise and coordinate the housekeeping staff, ensuring efficient and high-quality cleaning services in guest rooms, public areas, and back-of-house areas - Develop and implement cleaning schedules, procedures, and standards to maintain cleanliness and hygiene in compliance with Hilton's brand standards - Train, mentor, and motivate housekeeping team members, monitoring their performance and providing feedback for continuous improvement - Conduct regular inspections of rooms and facilities to ensure cleanliness, safety, and compliance with health regulations - Manage inventory of cleaning supplies, equipment, and linens, placing orders as needed and maintaining cost-effective practices - Address guest inquiries and concerns promptly, resolving issues and ensuring guest satisfaction with housekeeping services Required Qualifications: - Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role - Knowledge of cleaning techniques, chemicals, and equipment used in hospitality settings - Strong leadership and communication skills to effectively manage a diverse team - Excellent attention to detail, organizational skills, and ability to prioritize tasks in a fast-paced environment - Familiarity with health and safety regulations and practices in the hospitality industry - Availability to work flexible hours, including weekends and holidays as needed Desired Skills: - Certification in housekeeping or related field is an asset - Multilingual abilities to communicate with a diverse guest population - Knowledge of environmentally friendly cleaning practices and sustainability initiatives - Experience with hotel property management systems for inventory and scheduling - Customer service orientation with a proactive and positive attitude Compensation & Benefits: The annual salary range for the Housekeeping Supervisor position at Hilton Canada in Victoria, BC, is between $45,000 to $55,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, Hilton Canada offers benefits such as health insurance, retirement plans, employee discounts on accommodations, and opportunities for career development and advancement within the company. How to Apply: To apply for the Housekeeping Supervisor position at Hilton Canada in Victoria, please submit your resume and a cover letter highlighting your relevant experience and qualifications via the Hilton Canada careers website. Only shortlisted candidates will be contacted for further steps in the selection process. Thank you for considering a career with Hilton Canada.