Business Operations Analyst at Zoom Video Communications, Albuquerque, New Mexico

Company Overview: Zoom Video Communications is a leading provider of video conferencing and collaboration solutions that empower individuals and organizations to connect and communicate seamlessly. With a commitment to innovation and user-centric design, Zoom has revolutionized the way people interact in the digital age. Headquartered in San Jose, California, Zoom has a global presence and is dedicated to delivering high-quality communication experiences for businesses of all sizes. Key Responsibilities For Business Operations Analyst: - Analyze and optimize business processes to drive efficiency and effectiveness. - Develop and maintain operational reports and dashboards to track key performance metrics. - Collaborate with cross-functional teams to identify areas for improvement and implement solutions. - Conduct data analysis to provide insights and recommendations for strategic decision-making. - Support the implementation of new systems and technologies to enhance operational workflows. - Assist in the development and maintenance of policies and procedures related to business operations. Required Qualifications: - Bachelor's degree in Business Administration, Management, Finance, or related field. - 2+ years of experience in business operations, analytics, or a similar role. - Proficiency in data analysis tools and techniques. - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. - Ability to prioritize tasks and work effectively in a fast-paced environment. Desired Skills: - Experience with Salesforce or other CRM systems. - Knowledge of SQL or other database querying languages. - Project management certification (e.g., PMP). - Familiarity with Agile methodologies. - Advanced proficiency in Microsoft Excel. Compensation & Benefits: The annual salary range for the Business Operations Analyst position at Zoom Video Communications in Albuquerque, New Mexico is $60,000 - $80,000, commensurate with experience and qualifications. In addition to competitive compensation, Zoom offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plan with company match, paid time off, and professional development opportunities. How to Apply: To apply for the Business Operations Analyst position at Zoom Video Communications, please submit your resume and a cover letter highlighting your relevant experience and qualifications through our company careers portal at zoom.com/careers. We look forward to reviewing your application and potentially welcoming you to our dynamic team in Albuquerque, New Mexico.