Business Strategic Account Executive - Account Management at Salesforce

Company Overview

Salesforce, the global leader in CRM, empowers companies of every size and industry to connect with their customers in a whole new way. For years, Salesforce has been at the forefront of innovation, fostering a culture of trust, customer success, equality, and innovation. We embrace a flexible work environment, recognizing that our employees thrive when they can work in a way that best suits their needs. This commitment extends to our fully remote opportunities, enabling talented individuals across the United States to contribute to our mission from the comfort of their home offices. We provide the tools, resources, and support necessary for our remote employees to excel and build fulfilling careers.

Position Summary

We are seeking a highly motivated and experienced Business Strategic Account Executive - Account Management to join our dynamic sales team. As a REMOTE member of Salesforce, you will be responsible for nurturing and expanding relationships with a portfolio of strategic accounts within a designated industry. This is a fantastic opportunity to leverage your proven account management skills and sales expertise to drive revenue growth, build lasting partnerships, and ensure customer success, all while enjoying the flexibility of working from anywhere in the USA.

Key Responsibilities

• Manage and grow a portfolio of strategic accounts, focusing on building strong relationships with key decision-makers.
• Develop and execute account plans that align with customer objectives and Salesforce's strategic goals.
• Identify and pursue opportunities to expand Salesforce's footprint within existing accounts by uncovering new use cases and solution areas.
• Conduct regular business reviews with customers to understand their needs, challenges, and priorities.
• Collaborate cross-functionally with internal teams, including sales engineering, customer success, and product management, to deliver exceptional customer experiences.
• Proactively identify and mitigate risks to customer satisfaction and retention.
• Accurately forecast revenue and manage sales pipeline within Salesforce.
• Stay up-to-date on industry trends and Salesforce product offerings.
• Participate in virtual team meetings, training sessions, and team-building activities.
• Maintain accurate and up-to-date records of all account activities in Salesforce.

Required Qualifications

• 5+ years of experience in account management or sales, preferably within the technology industry.
• Proven track record of exceeding sales targets and driving revenue growth.
• Strong understanding of CRM and cloud-based solutions.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain strong relationships with customers at all levels.
• Strong analytical and problem-solving skills.
• Self-motivated and able to work independently in a remote environment.
• Proficiency in using Salesforce or other CRM platforms.
• Must reside in the United States and be authorized to work in the US.
• Ability to effectively manage time and prioritize tasks in a remote setting.

Technical Requirements

To ensure a productive and seamless remote work experience, the following technical requirements must be met:

• Dedicated Home Office: A quiet, distraction-free workspace.
• High-Speed Internet: Reliable internet connection with a minimum upload speed of 10 Mbps and download speed of 50 Mbps.
• Equipment: Company-provided laptop, headset, and any other necessary equipment. A home office stipend may be provided to assist with setting up your workspace.
• Time Zone: Must be able to work during core business hours in the [Eastern/Central/Mountain/Pacific - INSERT ONE] time zone.

Desired Skills

• Experience selling SaaS solutions.
• Familiarity with the Salesforce ecosystem.
• Strong negotiation and closing skills.
• Ability to work collaboratively in a virtual team environment.
• Experience using remote collaboration tools such as Slack, Zoom, and Microsoft Teams.
• Excellent virtual presentation skills.

Compensation & Benefits

The annual salary range for this REMOTE position is $130,000 - $180,000, plus commission, depending on experience and location. Salesforce offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Employee stock purchase program
• Wellness programs
• Professional development opportunities
• Remote Work Benefits:
  • Home office equipment stipend
  • Flexible working hours (within core business hours)
  • Virtual onboarding and training
  • Regular virtual team building activities
  • Occasional travel for team meetings or company events (less than 10%)

How to Apply

If you are a highly motivated and results-oriented individual with a passion for sales and a desire to work remotely, we encourage you to apply. Please submit your resume and cover letter through the Salesforce careers website. Our remote hiring process includes virtual interviews and assessments to ensure a smooth transition to our distributed team. We look forward to hearing from you!