Job Description
Company Overview:
Local Authorities in Northampton, East Midlands, United Kingdom, are responsible for providing essential public services to the local community. As part of the Public Sector & Government industry, Local Authorities play a crucial role in ensuring the smooth running of various services, including council tax collection.
Key Responsibilities For Council Tax Officer:
- Assessing and processing council tax payments from residents
- Handling enquiries and providing information on council tax regulations and procedures
- Investigating and resolving discrepancies in council tax accounts
- Liaising with residents, solicitors, and other stakeholders regarding council tax matters
- Implementing recovery actions for unpaid council tax bills
- Maintaining accurate records of council tax accounts and payments
- Assisting with the administration of council tax discounts, exemptions, and reliefs
Required Qualifications:
- A-Level qualifications or equivalent
- Proven experience in a similar role within a local authority or financial services sector
- Knowledge of council tax legislation and regulations
- Strong numerical and analytical skills
- Excellent communication and customer service abilities
- Proficiency in using relevant IT systems and software
Desired Skills:
- Relevant professional qualifications such as the Institute of Revenues, Rating, and Valuation (IRRV) certification
- Experience in handling complex council tax cases and appeals
- Familiarity with local government finance systems
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy in work
Compensation & Benefits:
The annual salary range for the Council Tax Officer position at Local Authorities in Northampton, East Midlands, United Kingdom, is £22,000 to £28,000, depending on experience and qualifications. Benefits include a generous annual leave allowance, pension scheme, training and development opportunities, and other employee benefits as per the local authority's policies.
How to Apply:
To apply for the Council Tax Officer role at Local Authorities in Northampton, East Midlands, United Kingdom, please submit your CV and a covering letter outlining your relevant experience and qualifications via the Local Authority's official recruitment portal or as per the application instructions provided on the job advertisement.
Required Skills
- Data Analysis
- Performance Management
- Project Management