Customer Service Representative at Canadian Tire, Montreal, Quebec

Company Overview: Canadian Tire is a well-established retail company in Canada, offering a wide range of automotive, hardware, sports, and home products. With a strong presence in Montreal, Quebec, Canadian Tire is known for its commitment to customer service excellence and providing quality products to its customers. Key Responsibilities for Customer Service Representative: - Greet customers warmly and ascertain their needs - Provide accurate information about products and services - Assist customers in locating products in-store - Handle customer inquiries and resolve complaints efficiently - Process transactions accurately using the point of sale system - Maintain a clean and organized work environment - Collaborate with team members to ensure customer satisfaction - Upsell products and services to maximize sales opportunities Required Qualifications: - High school diploma or equivalent - Proven experience in a customer service role - Strong communication and interpersonal skills - Ability to work in a fast-paced environment - Proficiency in using basic computer applications - Fluent in English and French (an asset for Montreal) Desired Skills: - Previous experience in a retail environment - Knowledge of automotive, hardware, or sports products - Ability to handle cash transactions with precision - Strong problem-solving skills - Flexibility to work varying shifts, including weekends and holidays Compensation & Benefits: The annual salary range for the Customer Service Representative position at Canadian Tire in Montreal, Quebec, is between $30,000 to $35,000 CAD, commensurate with experience. In addition to competitive pay, employees are eligible for benefits such as health and dental insurance, employee discounts, and opportunities for career advancement within the company. How to Apply: Interested candidates are invited to submit their resumes and cover letters through the Canadian Tire careers website or in-person at the Montreal location. Only shortlisted candidates will be contacted for further evaluation. Thank you for considering a career with Canadian Tire.