Customer Service Representative at Metro Inc., Abbotsford, British Columbia

Company Overview: Metro Inc. is a leading Canadian food retailer with a strong presence in Abbotsford, British Columbia. Committed to providing quality products and exceptional customer service, Metro Inc. offers a wide range of grocery items and household essentials to meet the diverse needs of its customers. Key Responsibilities for Customer Service Representative: - Greet and assist customers in a friendly and professional manner - Handle customer inquiries, requests, and complaints promptly and effectively - Process transactions accurately using the point-of-sale system - Maintain a clean and organized work environment - Collaborate with team members to ensure smooth operations and customer satisfaction - Adhere to company policies and procedures to uphold standards of service excellence Required Qualifications: - High school diploma or equivalent - Previous experience in customer service or retail environment - Strong communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Proficiency in basic computer skills - Flexibility to work evenings, weekends, and holidays as needed Desired Skills: - Bilingual proficiency in English and French - Knowledge of products and services offered by Metro Inc. - Experience with cash handling and POS systems - Strong problem-solving abilities - Customer-focused attitude with a passion for delivering exceptional service Compensation & Benefits: The annual salary range for the Customer Service Representative position at Metro Inc. in Abbotsford, British Columbia, Canada is between $30,000 to $35,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, Metro Inc. offers benefits such as employee discounts, opportunities for career advancement, and a supportive work environment. How to Apply: To apply for the Customer Service Representative position at Metro Inc., please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.