Job Description
Company Overview:
Metro Inc. is a leading Canadian food retailer with a strong presence in Abbotsford, British Columbia. Committed to providing quality products and exceptional customer service, Metro Inc. offers a wide range of grocery items and household essentials to meet the diverse needs of its customers.
Key Responsibilities for Customer Service Representative:
- Greet and assist customers in a friendly and professional manner
- Handle customer inquiries, requests, and complaints promptly and effectively
- Process transactions accurately using the point-of-sale system
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations and customer satisfaction
- Adhere to company policies and procedures to uphold standards of service excellence
Required Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or retail environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Proficiency in basic computer skills
- Flexibility to work evenings, weekends, and holidays as needed
Desired Skills:
- Bilingual proficiency in English and French
- Knowledge of products and services offered by Metro Inc.
- Experience with cash handling and POS systems
- Strong problem-solving abilities
- Customer-focused attitude with a passion for delivering exceptional service
Compensation & Benefits:
The annual salary range for the Customer Service Representative position at Metro Inc. in Abbotsford, British Columbia, Canada is between $30,000 to $35,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, Metro Inc. offers benefits such as employee discounts, opportunities for career advancement, and a supportive work environment.
How to Apply:
To apply for the Customer Service Representative position at Metro Inc., please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Required Skills
- Team leadership
- Staff training
- Performance management