Customer Service Representative at Sobeys, Mississauga, Ontario
Job Description
Company Overview:
Sobeys is a well-established Canadian retail company known for its commitment to providing high-quality products and excellent customer service. With a strong presence in the grocery industry, Sobeys prides itself on offering a diverse range of products to meet the needs of customers across Canada.
Key Responsibilities for Customer Service Representative:
- Greet and assist customers in a friendly and professional manner
- Respond to inquiries and provide information about products and services
- Handle customer complaints and resolve issues in a timely and effective manner
- Process transactions accurately using the point-of-sale system
- Maintain a clean and organized work environment
- Collaborate with team members to ensure a positive shopping experience for customers
Required Qualifications:
- High school diploma or equivalent
- Previous customer service experience in a retail environment
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in basic computer skills
- Flexibility to work evenings, weekends, and holidays as needed
Desired Skills:
- Bilingual proficiency in English and French
- Knowledge of food safety regulations and procedures
- Experience with cash handling and reconciliation
- Ability to work independently with minimal supervision
- Strong problem-solving skills and a proactive approach to customer service
Compensation & Benefits:
The annual salary range for the Customer Service Representative position at Sobeys in Mississauga, Ontario, Canada is between $30,000 to $35,000 CAD, commensurate with experience. In addition to competitive compensation, Sobeys offers benefits such as health and dental insurance, employee discounts, and opportunities for career development and advancement within the company.
How to Apply:
To apply for the Customer Service Representative position at Sobeys in Mississauga, Ontario, please visit our careers page on the Sobeys website and submit your resume and cover letter online. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Thank you for considering a career with Sobeys.
Required Skills
- Team leadership
- Staff training
- Performance management
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