Customer Success Manager at Target Corporate, Birmingham, Alabama

Company Overview: Target Corporate is a renowned Fortune 500 company, known for its commitment to providing exceptional products and services to customers across the globe. The company's corporate office in Birmingham, Alabama, serves as a hub for innovation and excellence in the retail industry. Key Responsibilities For Customer Success Manager: - Develop and nurture strong relationships with Target Corporate's key clients to ensure their success and satisfaction. - Act as the primary point of contact for clients, addressing their inquiries, concerns, and providing solutions to enhance their experience. - Collaborate with internal teams to deliver on client needs, troubleshoot issues, and drive customer retention and growth. - Analyze customer data and feedback to identify trends, opportunities, and areas for improvement in service delivery. - Lead customer success initiatives and projects to drive engagement, loyalty, and overall customer satisfaction. Required Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field. - Proven experience in a customer-facing role, preferably in customer success, account management, or sales. - Excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders. - Strong problem-solving abilities and the capacity to think strategically to meet client needs. - Proficiency in CRM software and data analysis tools to track customer interactions and measure success metrics. Desired Skills: - Master's degree in Business Administration or related field. - Certification in Customer Success Management or similar field. - Experience working in the retail industry or with retail clients. - Knowledge of customer relationship management best practices and strategies. - Ability to multitask, prioritize workload, and manage time efficiently in a fast-paced environment. Compensation & Benefits: The annual salary range for the Customer Success Manager position at Target Corporate in Birmingham, Alabama, is competitive and commensurate with experience. In addition to the base salary, Target Corporate offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, employee discounts, and professional development opportunities. How to Apply: To apply for the Customer Success Manager position at Target Corporate in Birmingham, Alabama, please submit your resume and a cover letter highlighting your relevant experience and qualifications via the company's official career portal. We look forward to reviewing your application and potentially welcoming you to our dynamic team at Target Corporate.