Dental Office Manager at American Red Cross, Philadelphia, Pennsylvania

Company Overview: American Red Cross is a renowned nonprofit organization dedicated to providing emergency assistance, disaster relief, and education in the United States. In the healthcare administration sector, American Red Cross operates various programs to support communities in need. Key Responsibilities for Dental Office Manager: - Oversee the daily operations of the dental office, ensuring efficient workflow and excellent patient care. - Manage scheduling, billing, and insurance processing to optimize office productivity. - Supervise dental office staff, providing leadership, training, and support for team members. - Maintain inventory of supplies and equipment, coordinating purchases and maintenance as needed. - Implement and enforce office policies and procedures to uphold compliance with industry regulations. - Handle patient inquiries, complaints, and feedback professionally and promptly. - Collaborate with dentists and hygienists to ensure seamless coordination of patient treatments. - Monitor financial performance, prepare reports, and participate in budget planning for the office. Required Qualifications: - Bachelor's degree in healthcare administration, business management, or related field. - Proven experience as a dental office manager or in a similar administrative role. - Strong knowledge of dental office procedures, terminology, and regulatory requirements. - Excellent communication, organizational, and leadership skills. - Proficiency in dental practice management software and Microsoft Office applications. - Ability to multitask, prioritize tasks effectively, and work well under pressure. Desired Skills: - Certification in healthcare compliance or dental office management. - Experience in staff recruitment, training, and performance evaluation. - Familiarity with insurance billing and coding processes in a dental setting. - Knowledge of HIPAA regulations and patient confidentiality practices. Compensation & Benefits: The annual salary range for the Dental Office Manager position at American Red Cross in Philadelphia, Pennsylvania, is $60,000 to $75,000, commensurate with experience and qualifications. Benefits include health insurance, retirement plans, paid time off, professional development opportunities, and employee assistance programs. How to Apply: To apply for the Dental Office Manager position at American Red Cross, please visit our careers page on the company website and submit your resume and a cover letter outlining your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team.