Dental Office Manager at National Institutes of Health (NIH), Philadelphia, Pennsylvania

Company Overview:
National Institutes of Health (NIH) is a renowned institution dedicated to biomedical research and healthcare advancements. With a strong presence in Philadelphia, Pennsylvania, NIH is committed to improving the nation's health through innovative research, clinical trials, and public health initiatives.

Key Responsibilities for Dental Office Manager:
- Oversee daily operations of the dental office, ensuring efficient workflow and exceptional patient care.
- Manage administrative staff, including hiring, training, and performance evaluations.
- Coordinate scheduling of appointments, procedures, and staff to optimize productivity.
- Implement and maintain office policies and procedures to uphold compliance with healthcare regulations.
- Monitor and manage office budget, expenses, and revenue generation.
- Serve as a liaison between dental providers, staff, and patients to address concerns and ensure smooth operations.
- Handle patient inquiries, complaints, and billing issues with professionalism and empathy.
- Maintain inventory of supplies, equipment, and materials needed for dental procedures.
- Collaborate with HR on personnel matters, such as payroll, benefits, and staff development.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Management, or related field.
- Proven experience in a managerial role within a dental office or healthcare setting.
- Strong knowledge of dental office operations, including scheduling, billing, and compliance.
- Excellent leadership skills with the ability to motivate and manage a diverse team.
- Proficiency in dental practice management software and Microsoft Office Suite.
- Exceptional communication and interpersonal skills for effective patient and staff interactions.

Desired Skills:
- Certification in Dental Office Management or related field.
- Experience with electronic health records (EHR) systems.
- Knowledge of insurance billing and claims processing.
- Ability to analyze data and generate reports for performance evaluation.
- Continuous learning mindset to stay updated on industry trends and best practices.

Compensation & Benefits:
The annual salary range for the Dental Office Manager position at NIH in Philadelphia, Pennsylvania is $60,000 to $80,000, commensurate with experience and qualifications. Benefits include health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Dental Office Manager position at NIH in Philadelphia, Pennsylvania, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our HR department. Shortlisted candidates will be contacted for further interviews. Thank you for your interest in joining the NIH team dedicated to advancing healthcare excellence.