Department Manager at Indigo Books & Music, Markham, Ontario

Company Overview: Indigo Books & Music is Canada's largest book, gift, and specialty toy retailer with a reputation for offering an inspiring selection of books, engaging toys, and beautiful gifts in a welcoming environment. With a commitment to fostering a love of reading and creative exploration, Indigo Books & Music aims to enrich the lives of its customers by providing a unique shopping experience that celebrates storytelling and creativity. Key Responsibilities For Department Manager: - Oversee the daily operations of a specific department within the Indigo Books & Music store in Markham, Ontario. - Manage a team of sales associates, providing guidance, coaching, and support to ensure exceptional customer service. - Develop and implement strategies to achieve sales targets and enhance departmental performance. - Monitor inventory levels, conduct regular stock checks, and coordinate replenishment activities. - Ensure compliance with company policies, procedures, and safety regulations. - Collaborate with other department managers and store leadership to optimize store operations and customer satisfaction. Required Qualifications: - Bachelor's degree in Business Administration, Retail Management, or a related field. - Minimum of 3 years of retail management experience, preferably in a bookstore or similar retail environment. - Proven track record of achieving sales targets and driving operational excellence. - Strong leadership skills with the ability to motivate and develop a team. - Excellent communication, organizational, and problem-solving abilities. - Flexibility to work evenings, weekends, and holidays as required. Desired Skills: - Knowledge of current trends in the retail industry and book market. - Experience with inventory management systems and retail POS software. - Ability to analyze sales data and identify opportunities for growth. - Passion for books, literature, and promoting a culture of reading. - Certification in retail management or related field is an asset. Compensation & Benefits: The annual salary range for the Department Manager position at Indigo Books & Music in Markham, Ontario, Canada is between $55,000 to $65,000 CAD, commensurate with experience. In addition to competitive pay, Indigo Books & Music offers a comprehensive benefits package, including health and dental insurance, employee discounts, and opportunities for professional development. How to Apply: To apply for the Department Manager position at Indigo Books & Music in Markham, Ontario, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. Shortlisted candidates will be contacted for interviews. Thank you for your interest in joining the Indigo Books & Music team.