Job Description
Company Overview:
Indigo Books & Music is Canada's largest book, gift, and specialty toy retailer with a strong presence in St. John's, Newfoundland and Labrador. We are committed to enriching the lives of our customers by providing a unique shopping experience that inspires creativity and lifelong learning.
Key Responsibilities for Department Manager:
- Oversee the daily operations of a specific department within the store, ensuring smooth functioning and exceptional customer service.
- Manage and motivate a team of sales associates, providing coaching and guidance to achieve sales targets and customer satisfaction goals.
- Develop and implement strategies to drive departmental sales growth and meet financial objectives.
- Monitor inventory levels, merchandise presentation, and promotional activities within the department.
- Collaborate with other department managers and store management to optimize overall store performance.
Required Qualifications:
- Minimum 2 years of experience in retail management, preferably in a similar industry such as books, gifts, or specialty retail.
- Proven track record of leading a team to achieve sales targets and deliver outstanding customer service.
- Strong communication and interpersonal skills to effectively interact with customers, staff, and management.
- Excellent organizational and time management abilities to handle multiple priorities in a fast-paced retail environment.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required.
Desired Skills:
- Post-secondary education in Business, Retail Management, or a related field.
- Knowledge of inventory management systems and merchandising best practices.
- Experience with performance management, staff development, and employee scheduling.
- Ability to analyze sales data, identify trends, and make data-driven decisions.
- Passion for books, music, and the retail industry.
Compensation & Benefits:
The annual salary range for the Department Manager position at Indigo Books & Music in St. John's, Newfoundland and Labrador, is $45,000 to $55,000 CAD, commensurate with experience. Benefits include health and dental insurance, employee discounts, and opportunities for career advancement within the company.
How to Apply:
To apply for the Department Manager position at Indigo Books & Music, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the store manager at our St. John's location. Only shortlisted candidates will be contacted for further assessment. Thank you for considering a career with Indigo Books & Music.
Required Skills
- Customer service
- Sales techniques
- Product knowledge