Emergency Dispatcher at Province of Quebec, Ottawa, Ontario

Company Overview:
The Province of Quebec, a leading government entity in Canada, is committed to providing essential services to its citizens. Operating in Ottawa, Ontario, the Province of Quebec plays a crucial role in ensuring public safety and emergency response within the region.

Key Responsibilities for Emergency Dispatcher:
- Respond to emergency calls promptly and accurately
- Gather essential information from callers and assess the nature of the emergency
- Dispatch appropriate emergency services such as police, fire, or medical assistance
- Provide instructions to callers to assist in managing the situation until help arrives
- Maintain detailed records of all calls and actions taken
- Collaborate with emergency response teams to ensure efficient and coordinated efforts
- Stay updated on emergency procedures and protocols to provide effective support

Required Qualifications:
- High school diploma or equivalent
- Certification in emergency telecommunications or related field
- Proven experience in emergency dispatching or call center operations
- Proficient in using computer-aided dispatch systems and emergency communication equipment
- Strong communication skills and ability to remain calm under pressure
- Excellent multitasking and decision-making abilities
- Knowledge of emergency response protocols and procedures

Desired Skills:
- Bilingual proficiency in English and French
- Additional certifications in first aid, CPR, or emergency medical dispatch
- Experience working in a fast-paced and high-stress environment
- Familiarity with geographical locations and mapping software
- Strong attention to detail and accuracy in data entry

Compensation & Benefits:
The Province of Quebec offers a competitive annual salary range for Emergency Dispatchers in Ottawa, Ontario, ranging from $45,000 to $55,000 CAD, commensurate with experience and qualifications. In addition to the salary, employees receive benefits such as health and dental coverage, pension plans, paid time off, and opportunities for professional development and advancement within the organization.

How to Apply:
To apply for the Emergency Dispatcher position at the Province of Quebec in Ottawa, Ontario, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the HR department. Only selected candidates will be contacted for further assessment. Thank you for your interest in joining our dedicated team committed to public safety and emergency response.