Front Desk Agent at Four Seasons Hotels, Saskatoon, Saskatchewan

Company Overview: Four Seasons Hotels is a renowned luxury hospitality brand known for providing exceptional service and unforgettable experiences to guests worldwide. With a commitment to excellence, Four Seasons Hotels offers top-tier accommodations, dining, and amenities in prime locations, including the exquisite property in Saskatoon, Saskatchewan. Key Responsibilities for Front Desk Agent: - Greet guests in a professional and friendly manner, providing a warm welcome upon arrival - Check guests in and out efficiently, ensuring accuracy in reservations and payment processing - Handle guest inquiries, requests, and concerns promptly and courteously - Assist with room assignments, upgrades, and special requests to enhance guest satisfaction - Maintain a clean and organized front desk area, including managing guest luggage and belongings - Collaborate with other hotel departments to coordinate guest services and resolve issues effectively - Provide information on hotel facilities, services, and local attractions to enhance guest experience - Adhere to hotel policies and procedures to ensure a seamless guest experience throughout their stay Required Qualifications: - High school diploma or equivalent - Proven experience in customer service or hospitality industry - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Proficiency in using computer systems and hotel management software - Ability to work flexible hours, including weekends and holidays Desired Skills: - Additional language proficiency is an asset - Previous experience in a luxury hotel environment - Knowledge of local attractions and amenities - Certification in hospitality or related field Compensation & Benefits: The annual salary range for the Front Desk Agent position at Four Seasons Hotels in Saskatoon, Saskatchewan, Canada is between $30,000 to $40,000 CAD, commensurate with experience. Benefits include health and dental insurance, retirement savings plans, employee discounts on accommodations and dining, training and development opportunities, and a supportive work environment. How to Apply: To apply for the Front Desk Agent position at Four Seasons Hotels in Saskatoon, Saskatchewan, please submit your resume and cover letter through the careers section of the Four Seasons Hotels website. Only selected candidates will be contacted for further steps in the hiring process. Thank you for your interest in joining our exceptional team dedicated to providing unparalleled hospitality experiences.