Job Description
Company Overview:
WestJet Vacations is a renowned player in the Canadian hospitality and tourism industry, offering exceptional travel experiences to customers across the country. With a commitment to providing top-notch service and memorable vacations, WestJet Vacations is known for its customer-centric approach and dedication to excellence.
Key Responsibilities For Front Desk Agent:
- Greet guests in a professional and friendly manner upon arrival at the hotel
- Check guests in and out efficiently, processing payments and providing necessary information
- Handle guest inquiries and requests promptly and courteously
- Assist with reservations, room assignments, and special requests
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure seamless guest experiences
- Adhere to all hotel policies and procedures to ensure guest satisfaction
Required Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in using computer systems and hotel management software
- Ability to work flexible hours, including evenings, weekends, and holidays
Desired Skills:
- Additional language proficiency is an asset
- Knowledge of local attractions and amenities
- Certification in hospitality or related field
- Problem-solving skills and the ability to handle difficult situations with professionalism
Compensation & Benefits:
The annual salary range for the Front Desk Agent position at WestJet Vacations in Laval, Quebec, Canada is between $30,000 to $35,000 CAD, commensurate with experience and qualifications. Benefits may include health and dental coverage, employee discounts on travel services, and opportunities for career growth and development within the company.
How to Apply:
To apply for the Front Desk Agent position at WestJet Vacations, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the company's career portal on the official website. Only shortlisted candidates will be contacted for further steps in the selection process. Thank you for your interest in joining the WestJet Vacations team.
Required Skills
- Event planning
- Venue management
- Vendor coordination