Healthcare Operations Director at Optum, Boston, Massachusetts

Company Overview: Optum is a leading healthcare administration company dedicated to helping people live healthier lives and making the healthcare system work better for everyone. With a strong focus on innovation and collaboration, Optum strives to improve healthcare delivery, quality, and efficiency. Key Responsibilities for Healthcare Operations Director: - Develop and implement strategic plans to optimize healthcare operations and enhance patient care delivery. - Oversee day-to-day operations, including staffing, budgeting, and performance management. - Collaborate with cross-functional teams to streamline processes and improve operational efficiency. - Ensure compliance with regulatory requirements and industry standards. - Analyze data and metrics to identify areas for improvement and drive operational excellence. - Lead initiatives to enhance patient experience and satisfaction. - Foster a culture of continuous improvement and innovation within the healthcare operations team. Required Qualifications: - Bachelor's degree in Healthcare Administration, Business Administration, or related field; Master's degree preferred. - Minimum of 7 years of experience in healthcare operations management, with at least 3 years in a leadership role. - Strong knowledge of healthcare industry regulations and best practices. - Proven track record of successfully managing large-scale healthcare operations projects. - Excellent leadership, communication, and decision-making skills. - Ability to prioritize tasks, meet deadlines, and adapt to changing priorities in a fast-paced environment. Desired Skills: - Certification in Healthcare Management or Lean Six Sigma. - Experience with implementing electronic health record (EHR) systems. - Knowledge of value-based care models and population health management. - Ability to drive organizational change and foster a culture of continuous learning and development. - Strong analytical and problem-solving skills. Compensation & Benefits: The annual salary range for the Healthcare Operations Director position at Optum in Boston, Massachusetts is $120,000 - $150,000, commensurate with experience. In addition to competitive pay, Optum offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, professional development opportunities, and employee wellness programs. How to Apply: To apply for the Healthcare Operations Director position at Optum in Boston, Massachusetts, please visit our careers website and submit your resume along with a cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our dynamic team at Optum.