Job Description
Company Overview:
Sunwing is a well-established hospitality and tourism company with a strong presence in Burnaby, British Columbia, Canada. We are dedicated to providing exceptional vacation experiences to our guests through our premium hotel services and amenities.
Key Responsibilities for Hotel Manager:
- Oversee daily hotel operations, including guest services, housekeeping, maintenance, and food and beverage departments.
- Develop and implement strategies to enhance guest satisfaction and maintain high-quality service standards.
- Manage and lead a team of staff members, including hiring, training, scheduling, and performance evaluations.
- Monitor and control hotel budgets, expenses, and revenue to ensure financial targets are met.
- Collaborate with other departments to coordinate events, promotions, and special services for guests.
- Maintain compliance with all health, safety, and licensing regulations.
Required Qualifications:
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 5 years of experience in hotel management, with a proven track record of successful leadership.
- Strong understanding of hotel operations, financial management, and customer service principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Proficiency in Microsoft Office and hotel management software.
Desired Skills:
- Certification in Hotel Administration or related field.
- Multilingual abilities to cater to diverse guest needs.
- Experience working in a luxury hotel or resort environment.
- Knowledge of local tourism trends and attractions.
- Training in conflict resolution and crisis management.
Compensation & Benefits:
The annual salary range for the Hotel Manager position at Sunwing in Burnaby, British Columbia, Canada is between $60,000 to $80,000 CAD, depending on qualifications and experience. In addition to competitive pay, we offer a comprehensive benefits package, including health and dental insurance, vacation days, and opportunities for professional development.
How to Apply:
To apply for the Hotel Manager position at Sunwing, please submit your resume and cover letter through our company website's career portal. Only shortlisted candidates will be contacted for further evaluation. Thank you for considering a career with Sunwing in the vibrant hospitality industry in Burnaby, British Columbia, Canada.
Required Skills
- Customer service
- Guest relations
- Reservation management