Hotel Manager at Whitbread (Premier Inn), Cambridge, East of England

Company Overview: Whitbread (Premier Inn) is a leading hospitality company in the UK, operating a chain of budget-friendly hotels under the well-known Premier Inn brand. With a strong presence across the country, including the beautiful city of Cambridge in the East of England, Whitbread (Premier Inn) is committed to providing guests with comfortable accommodation and exceptional service. Key Responsibilities for Hotel Manager: - Oversee the daily operations of the hotel, ensuring smooth running of all departments - Manage and lead a team of staff members, providing guidance and support to achieve high levels of customer satisfaction - Develop and implement strategies to drive revenue and profitability, including managing budgets and financial performance - Maintain high standards of cleanliness, maintenance, and safety throughout the hotel - Handle guest feedback and complaints effectively, aiming to resolve issues promptly and professionally - Collaborate with other departments within the company to ensure seamless coordination and delivery of services - Implement company policies and procedures, ensuring compliance with health and safety regulations and industry standards Required Qualifications: - Proven experience in a similar role within the hospitality industry - Strong leadership and people management skills - Excellent communication and interpersonal abilities - Sound knowledge of hotel operations, including front office, housekeeping, and food & beverage - Ability to work under pressure and handle multiple tasks efficiently - A relevant degree or diploma in Hotel Management or a related field Desired Skills: - Proficiency in hotel management software systems - Experience in revenue management and sales strategies - Understanding of market trends and customer preferences - Certification in Health & Safety or Food Hygiene Compensation & Benefits: Salary Range: £30,000 - £40,000 per annum (dependent on experience) - Performance-based bonuses - Pension scheme - Employee discounts on accommodation and dining - Training and development opportunities - Employee assistance programme How to Apply: To apply for the Hotel Manager position at Whitbread (Premier Inn) in Cambridge, please visit our careers page on the company website and submit your CV along with a cover letter outlining your suitability for the role. We look forward to receiving your application and potentially welcoming you to our team.