Job Description
Company Overview:
Asda is a renowned retail and hospitality company in the UK, with a strong presence in London, Greater London. Asda is committed to providing exceptional customer service and creating a welcoming environment for all guests.
Key Responsibilities for Hotel Receptionist:
- Greet and welcome guests in a professional and friendly manner
- Check-in and check-out guests efficiently, handling reservations and cancellations
- Provide information about hotel facilities, services, and local attractions
- Manage guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and tidy reception area, ensuring a welcoming atmosphere
- Handle cash and card transactions accurately
- Assist with administrative tasks such as updating guest records and managing emails
- Collaborate with other hotel staff to ensure a seamless guest experience
Required Qualifications:
- Proven experience as a receptionist or in a customer service role
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Proficiency in MS Office and hotel management software
- Ability to work effectively in a fast-paced environment
- Flexibility to work shifts, including weekends and evenings
Desired Skills:
- Multilingual abilities are advantageous
- Previous experience in the hospitality industry
- Knowledge of local attractions and amenities
- Certification in hospitality or related field
Compensation & Benefits:
The annual salary range for the Hotel Receptionist position at Asda in London, Greater London, is between £18,000 and £22,000, depending on experience and qualifications. In addition to competitive pay, Asda offers benefits such as staff discounts, training opportunities, and a supportive work environment.
How to Apply:
To apply for the Hotel Receptionist role at Asda in London, please submit your CV and a cover letter highlighting your relevant experience and skills. Shortlisted candidates will be contacted for further assessment. Thank you for your interest in joining the Asda team.
Required Skills
- Customer Service
- Sales Techniques
- Product Knowledge