Hotel Receptionist at Sainsbury’s, Sheffield, South Yorkshire

Company Overview: Sainsbury's is a renowned retail and hospitality company in the UK, dedicated to providing high-quality products and exceptional customer service. With a strong presence across the nation, Sainsbury's is committed to offering a diverse range of products and services to meet the needs of its customers. Key Responsibilities for Hotel Receptionist: - Greet and welcome guests in a professional and friendly manner - Manage check-in and check-out processes efficiently - Handle guest inquiries and provide accurate information about hotel facilities and services - Process reservations and cancellations promptly and accurately - Ensure the reception area is tidy and presentable at all times - Assist with administrative tasks such as answering phone calls, responding to emails, and managing guest requests - Collaborate with other hotel departments to ensure seamless guest experiences Required Qualifications: - Proven experience as a receptionist or in a customer-facing role - Excellent communication and interpersonal skills - Strong organisational and time-management abilities - Proficiency in using computer systems and hotel management software - Ability to work well under pressure and handle multiple tasks simultaneously - Flexibility to work shifts, including evenings, weekends, and bank holidays Desired Skills: - Knowledge of the hospitality industry and hotel operations - Multilingual abilities are advantageous - Previous experience with reservation systems - Customer service training or certification Compensation & Benefits: Salary Range: £18,000 - £22,000 per annum, depending on experience - Competitive salary within the market rate - Employee discount on Sainsbury's products and services - Opportunities for career development and training - Pension scheme and holiday allowance How to Apply: To apply for the Hotel Receptionist position at Sainsbury's in Sheffield, South Yorkshire, please visit our careers page on the Sainsbury's website to submit your application online. Be sure to include your updated CV and a cover letter outlining your relevant experience and suitability for the role. We look forward to receiving your application and potentially welcoming you to the Sainsbury's team.