IT Operations Manager at Zoom Video Communications, Charleston, West Virginia

Company Overview: Zoom Video Communications is a leading technology company specializing in video conferencing and communication solutions. As a global provider, Zoom is dedicated to connecting individuals and businesses through high-quality virtual communication platforms. With a commitment to innovation and customer satisfaction, Zoom is at the forefront of revolutionizing how people collaborate and interact remotely. Key Responsibilities for IT Operations Manager: - Oversee the day-to-day IT operations and infrastructure management in the Charleston, West Virginia office. - Lead a team of IT professionals, providing guidance and support to ensure efficient system performance and reliability. - Develop and implement IT policies and procedures to enhance operational effectiveness and security protocols. - Collaborate with cross-functional teams to optimize technology solutions and drive continuous improvement initiatives. - Monitor network performance, troubleshoot technical issues, and ensure timely resolution of IT-related problems. - Manage vendor relationships, negotiate contracts, and evaluate new technologies to support business objectives. - Conduct regular audits to assess compliance with IT standards, data protection regulations, and industry best practices. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as an IT Operations Manager or similar role in a corporate environment. - Strong knowledge of network infrastructure, cloud computing, and cybersecurity principles. - Proficiency in IT project management, budgeting, and resource allocation. - Excellent communication skills with the ability to interact with stakeholders at all levels. - Certification in ITIL, CISSP, or relevant credentials is a plus. Desired Skills: - Experience with virtualization technologies such as VMware or Hyper-V. - Familiarity with DevOps practices, automation tools, and agile methodologies. - Knowledge of regulatory compliance requirements (e.g., GDPR, HIPAA). - Strategic thinking and problem-solving abilities to drive IT initiatives and innovation. Compensation & Benefits: The annual salary range for the IT Operations Manager position at Zoom Video Communications in Charleston, West Virginia is $90,000 - $120,000, commensurate with experience and qualifications. In addition to competitive pay, Zoom offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities. How to Apply: To apply for the IT Operations Manager role at Zoom Video Communications, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our online career portal. We look forward to reviewing your application and potentially welcoming you to our dynamic team in Charleston, West Virginia.