IT Specialist at Lightspeed POS, Laval, Quebec

Company Overview: Lightspeed POS is a leading technology company headquartered in Montreal, Quebec, with a strong presence in Laval as well. Specializing in providing innovative point-of-sale solutions for businesses, Lightspeed POS empowers retailers and restaurateurs to manage their operations efficiently and effectively. The company prides itself on fostering a collaborative and dynamic work environment that values innovation and continuous growth. Key Responsibilities for IT Specialist: - Provide technical support and troubleshooting for hardware, software, and network issues within the organization. - Install, configure, and maintain IT systems and applications to ensure optimal performance and security. - Collaborate with internal teams to identify IT needs and implement solutions that align with business objectives. - Monitor IT infrastructure to proactively identify and resolve potential issues to minimize downtime and disruptions. - Assist in IT project planning, implementation, and documentation to support the company's technological advancement. - Stay up-to-date with emerging technologies and trends to recommend improvements and enhancements to the existing IT environment. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Minimum of 3 years of experience in IT support or a similar role. - Proficiency in operating systems (e.g., Windows, macOS, Linux) and network protocols. - Strong knowledge of hardware components, peripherals, and troubleshooting techniques. - Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively. - Strong communication and interpersonal skills to collaborate with cross-functional teams. Desired Skills: - IT certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP). - Experience with cloud computing platforms (e.g., AWS, Azure) and virtualization technologies. - Knowledge of cybersecurity best practices and data protection measures. - Familiarity with IT service management tools (e.g., ServiceNow, Jira) and ticketing systems. - Understanding of database management and SQL queries for basic data retrieval. Compensation & Benefits: The annual salary range for the IT Specialist position at Lightspeed POS in Laval, Quebec, is between $55,000 to $75,000 CAD, commensurate with experience and qualifications. In addition to competitive compensation, Lightspeed POS offers benefits such as health and dental insurance, retirement savings plans, professional development opportunities, and a vibrant company culture that promotes work-life balance. How to Apply: To apply for the IT Specialist role at Lightspeed POS, please submit your resume and a cover letter highlighting your relevant experience and qualifications to the company's career portal on the official website. Qualified candidates will be contacted for further assessment and interviews. Thank you for considering a career with Lightspeed POS.