IT Specialist at OpenText, Victoria, British Columbia

Company Overview:
OpenText is a leading technology company based in Waterloo, Ontario, with a strong presence in Victoria, British Columbia. As a global provider of enterprise information management solutions, OpenText helps organizations manage and leverage their unstructured business content. With a focus on innovation and digital transformation, OpenText empowers businesses to thrive in the digital era.

Key Responsibilities for IT Specialist:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and servers
- Manage user accounts, permissions, and access rights
- Monitor network performance and security
- Collaborate with cross-functional teams to implement IT projects
- Develop and maintain documentation for IT systems and procedures
- Stay current with emerging technologies and industry trends

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in IT support or a related role
- Proficiency in operating systems such as Windows, Linux, and macOS
- Strong knowledge of networking protocols and security measures
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Excellent problem-solving and communication skills
- Ability to work independently and prioritize tasks effectively

Desired Skills:
- Industry certifications such as CompTIA A+, Network+, Security+
- Experience with cloud computing platforms (e.g., AWS, Azure)
- Knowledge of scripting languages (e.g., PowerShell, Python)
- Familiarity with ITIL framework and best practices
- Project management skills and experience leading IT initiatives
- Strong analytical skills and attention to detail

Compensation & Benefits:
The annual salary range for the IT Specialist position at OpenText in Victoria, British Columbia, is between $60,000 and $80,000 CAD, commensurate with experience and qualifications. In addition to competitive compensation, OpenText offers a comprehensive benefits package that includes health and dental coverage, retirement savings plans, paid time off, professional development opportunities, and a supportive work environment.

How to Apply:
To apply for the IT Specialist position at OpenText in Victoria, British Columbia, please submit your resume and cover letter through our company website career portal. We appreciate all applications, but only selected candidates will be contacted for further steps in the recruitment process. Thank you for considering a career with OpenText.