IT Specialist at Slack (Salesforce), Longueuil, Quebec

Company Overview:
Slack (Salesforce) is a leading technology company operating in the collaboration software space. As part of the Salesforce family, Slack provides innovative solutions that help teams work together seamlessly and efficiently. The company values diversity, creativity, and continuous learning, offering a dynamic work environment where employees can thrive and contribute to cutting-edge technological advancements.

Key Responsibilities for IT Specialist:
- Provide technical support and troubleshooting for software, hardware, and network issues
- Install, configure, and maintain IT systems and applications
- Collaborate with cross-functional teams to implement IT projects and initiatives
- Ensure data security and compliance with relevant regulations
- Develop and maintain IT documentation and procedures
- Train employees on IT tools and best practices

Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum of 3 years of experience in IT support or a similar role
- Proficiency in operating systems (Windows, macOS, Linux) and networking protocols
- Strong problem-solving skills and ability to prioritize tasks effectively
- Excellent communication and interpersonal skills
- Canadian citizenship or valid work permit

Desired Skills:
- Industry certifications such as CompTIA, Cisco, or Microsoft
- Experience with cloud computing platforms (e.g., AWS, Azure)
- Knowledge of cybersecurity best practices
- Familiarity with ITIL framework
- Project management skills

Compensation & Benefits:
The annual salary range for the IT Specialist position at Slack (Salesforce) in Longueuil, Quebec, Canada is $60,000 to $80,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, the company offers a comprehensive benefits package that includes health and dental insurance, retirement savings plans, paid time off, professional development opportunities, and flexible work arrangements.

How to Apply:
To apply for the IT Specialist role at Slack (Salesforce), please submit your resume and a cover letter outlining your relevant experience and qualifications via the company's official career portal. Only shortlisted candidates will be contacted for further assessment. Thank you for your interest in joining our innovative team at Slack (Salesforce).