IT Specialist at Zoom Video Communications, Detroit, Michigan

Company Overview: Zoom Video Communications is a leading technology company revolutionizing the way people connect and collaborate remotely. With a focus on providing high-quality video conferencing solutions, Zoom enables individuals and businesses to communicate effectively across distances, making virtual meetings seamless and efficient. Key Responsibilities for IT Specialist: - Manage and maintain Zoom's IT infrastructure, including networks, servers, and systems. - Troubleshoot hardware and software issues, providing timely technical support to employees. - Implement security measures to protect Zoom's data and systems from cyber threats. - Collaborate with cross-functional teams to ensure IT solutions align with business objectives. - Stay updated on emerging technologies and recommend enhancements to optimize IT operations. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as an IT Specialist or similar role in a technology-driven environment. - Strong knowledge of networking protocols, operating systems, and cybersecurity best practices. - Proficiency in hardware and software troubleshooting, with a focus on problem-solving. - Excellent communication skills and the ability to work effectively in a team environment. Desired Skills: - Industry certifications such as CompTIA, Cisco, or Microsoft are a plus. - Experience with cloud computing platforms like AWS or Azure. - Familiarity with ITIL framework for IT service management. - Ability to manage projects and prioritize tasks effectively. - Strong analytical skills and attention to detail. Compensation & Benefits: The annual salary range for the IT Specialist position at Zoom Video Communications in Detroit, Michigan, is $60,000 to $80,000, commensurate with experience and qualifications. In addition to competitive pay, Zoom offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities. How to Apply: To apply for the IT Specialist position at Zoom Video Communications, please visit our careers page on the company website and submit your resume online. Qualified candidates will be contacted for further evaluation. Thank you for considering a career with Zoom Video Communications.