Medical Front Office Assistant at Johns Hopkins Medicine, Nashville, Tennessee

Job Description

Company Overview:
Johns Hopkins Medicine is a renowned healthcare institution known for its commitment to excellence in patient care, research, and education. With a rich history of over a century, Johns Hopkins Medicine in Nashville, Tennessee, continues to uphold the highest standards in delivering quality healthcare services to the community.

Key Responsibilities for Medical Front Office Assistant:
- Greet patients and visitors in a professional and courteous manner
- Schedule appointments and manage the front desk activities efficiently
- Verify patient information and insurance details accurately
- Assist with patient registration and check-in processes
- Handle phone calls, emails, and inquiries promptly and effectively
- Maintain patient records and ensure confidentiality of sensitive information
- Collaborate with medical staff and support the overall operations of the front office

Required Qualifications:
- High school diploma or equivalent
- Proven experience in a medical office setting
- Proficiency in medical terminology and basic computer skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in handling patient information
- Knowledge of insurance verification and billing processes

Desired Skills:
- Certification in Medical Office Administration
- Familiarity with electronic health record (EHR) systems
- Prior experience with appointment scheduling software
- Bilingual proficiency in English and Spanish
- Customer service training or certification

Compensation & Benefits:
The annual salary range for the Medical Front Office Assistant position at Johns Hopkins Medicine in Nashville, Tennessee, is competitive and commensurate with experience. In addition to the salary, we offer a comprehensive benefits package that includes health insurance, retirement plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Medical Front Office Assistant position at Johns Hopkins Medicine in Nashville, Tennessee, please visit our careers page on the company website and submit your resume along with a cover letter outlining your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.

Required Skills

  • Healthcare Compliance
  • Regulatory Knowledge (HIPAA
  • OSHA
  • JCAHO)
  • Policy Implementation

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