Job Description
Company Overview:
Mayo Clinic is a renowned healthcare organization dedicated to providing high-quality patient care, innovative research, and medical education. With a long-standing reputation for excellence, Mayo Clinic in Dallas, Texas, upholds a commitment to improving the health and well-being of individuals through cutting-edge medical practices and compassionate service.
Key Responsibilities for Medical Front Office Assistant:
- Greet patients and visitors in a professional and courteous manner
- Schedule appointments and manage patient check-ins
- Verify insurance information and collect co-payments
- Maintain electronic medical records accurately and confidentially
- Answer phone calls and address inquiries or direct to appropriate personnel
- Assist with billing and coding tasks as needed
- Coordinate patient referrals and follow-up appointments
Required Qualifications:
- High school diploma or equivalent
- Proven experience in a medical office setting
- Knowledge of medical terminology and basic understanding of healthcare operations
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency in using electronic health records (EHR) systems
- Ability to work effectively in a fast-paced environment
Desired Skills:
- Certification as a Medical Office Assistant or similar credential
- Familiarity with insurance verification processes
- Prior experience with billing and coding procedures
- Bilingual proficiency in English and Spanish
- Ability to handle challenging situations with empathy and professionalism
Compensation & Benefits:
The annual salary range for the Medical Front Office Assistant position at Mayo Clinic in Dallas, Texas, is competitive and commensurate with experience. In addition to the base salary, employees are eligible for a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.
How to Apply:
To apply for the Medical Front Office Assistant position at Mayo Clinic in Dallas, Texas, please submit your resume and a cover letter highlighting your relevant experience and qualifications through our online application portal on the Mayo Clinic website. We thank all applicants for their interest in joining our team and will contact those whose qualifications align with our needs for further consideration.
Required Skills
- Vendor & Insurance Liaison
- Contract Management
- Credentialing Procedures