Medical Office Manager at Encompass Health, Indianapolis, Indiana

Company Overview:
Encompass Health is a national leader in integrated healthcare services, offering both facility-based and home-based patient care in the United States. Our mission is to provide high-quality, cost-effective healthcare that delivers the best possible outcomes for our patients. At Encompass Health, we are committed to fostering a culture of compassion and collaboration, ensuring our patients receive the care they need to recover to their fullest potential. Our Indianapolis, Indiana location is currently seeking a dedicated and experienced Medical Office Manager to join our team and contribute to our mission of setting the standard for better healthcare.

Key Responsibilities For Medical Office Manager:
The Medical Office Manager will play a critical role in ensuring the smooth operation of our healthcare facility. Key responsibilities include:
- Overseeing daily office operations and administrative staff, ensuring efficient and effective patient care support.
- Implementing and maintaining office policies and procedures to comply with medical regulations and Encompass Health's standards.
- Managing patient scheduling, registration, and billing processes to ensure a seamless patient experience.
- Coordinating with healthcare providers and support staff to facilitate multidisciplinary team collaboration.
- Preparing, managing, and monitoring the office budget, including medical supplies and equipment.
- Ensuring strict confidentiality of medical records and compliance with HIPAA regulations.
- Addressing patient inquiries and resolving issues to maintain high patient satisfaction.
- Conducting regular staff meetings and training sessions to enhance team performance and ensure adherence to healthcare standards.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of 3 years of experience in medical office management, preferably in a healthcare facility.
- Proven knowledge of healthcare systems, medical terminology, and regulatory compliance.
- Strong leadership and organizational skills, with a track record of managing administrative staff and office operations effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and healthcare providers.

Desired Skills:
- Experience with electronic health records (EHR) systems and medical billing software.
- Certification in medical office management (e.g., CMOM) is a plus.
- Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
- Demonstrated problem-solving skills and the ability to make sound decisions under pressure.

Compensation & Benefits:
The salary range for this position is $55,000 - $70,000 annually, commensurate with experience and qualifications. Encompass Health offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, and opportunities for professional development and career advancement.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience relevant to the position. Applications should be submitted through the careers section of the Encompass Health website. Please ensure your application includes your contact information, educational background, and work history. We look forward to receiving your application and exploring the possibility of you joining our team at Encompass Health.