Medical Office Manager at Kaiser Permanente, Jackson, Mississippi

Company Overview:
Kaiser Permanente is a renowned healthcare organization dedicated to providing high-quality, affordable healthcare services to communities across the United States. With a strong focus on innovation, patient-centered care, and preventive health, Kaiser Permanente is committed to improving the health and well-being of individuals and families. As a leader in the healthcare industry, Kaiser Permanente values excellence, compassion, and collaboration in all aspects of its operations.

Key Responsibilities For Medical Office Manager:
- Oversee daily operations of the medical office, ensuring efficient workflow and adherence to policies and procedures
- Manage administrative staff, including hiring, training, and performance evaluations
- Coordinate with healthcare providers to optimize patient scheduling and ensure timely patient care
- Monitor and maintain office supplies, equipment, and facilities to support smooth operations
- Implement quality improvement initiatives to enhance patient satisfaction and operational efficiency
- Handle patient inquiries, complaints, and billing issues with professionalism and empathy
- Ensure compliance with healthcare regulations, privacy laws, and accreditation standards
- Collaborate with internal departments and external partners to streamline processes and enhance patient care delivery

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Management, or related field
- Minimum of 3 years of experience in medical office management or healthcare administration
- Strong knowledge of healthcare operations, billing practices, and regulatory requirements
- Proficiency in electronic health records (EHR) systems and medical office software
- Excellent leadership, communication, and organizational skills
- Ability to multitask, prioritize tasks, and problem-solve effectively in a fast-paced environment
- Demonstrated experience in staff supervision, training, and performance management

Desired Skills:
- Master's degree in Healthcare Administration or related field
- Certification in Medical Practice Management (CMPE) or similar credentials
- Experience with Lean Six Sigma or other process improvement methodologies
- Knowledge of healthcare compliance, HIPAA regulations, and risk management practices
- Ability to analyze data, generate reports, and make data-driven decisions
- Strong customer service orientation and patient-focused approach

Compensation & Benefits:
The annual salary range for the Medical Office Manager position at Kaiser Permanente in Jackson, Mississippi is competitive and commensurate with experience. In addition to competitive pay, Kaiser Permanente offers a comprehensive benefits package, including medical, dental, vision, and retirement plans, as well as paid time off and professional development opportunities.

How to Apply:
To apply for the Medical Office Manager position at Kaiser Permanente in Jackson, Mississippi, please visit our careers website and submit your resume and cover letter online. We thank all applicants for their interest in joining our team and will contact those selected for further consideration.