Medical Receptionist at Department of Veterans Affairs (VA), Milwaukee, Wisconsin

Company Overview: The Department of Veterans Affairs (VA) is a federal agency that provides comprehensive healthcare services to eligible military veterans. The VA in Milwaukee, Wisconsin, is dedicated to serving those who have served our country by offering a range of medical services and support programs to improve the well-being of veterans. Key Responsibilities For Medical Receptionist: - Greet and assist patients and visitors in a professional and courteous manner - Schedule appointments and manage patient check-ins and check-outs - Maintain electronic medical records and ensure accuracy of patient information - Answer phone calls, screen and direct them to the appropriate personnel - Coordinate with medical staff to ensure smooth patient flow and efficient operations - Handle patient inquiries and provide information about services offered by the VA - Manage administrative tasks such as filing, faxing, and data entry Required Qualifications: - High school diploma or equivalent - Proven experience as a medical receptionist or in a similar customer service role - Familiarity with medical terminology and electronic health records (EHR) systems - Strong communication and interpersonal skills - Excellent organizational abilities and attention to detail - Ability to multitask and work effectively in a fast-paced environment - Knowledge of basic office procedures and equipment Desired Skills: - Certification in medical office administration or related field - Experience working in a healthcare setting, preferably within the VA system - Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook) - Bilingual proficiency in English and Spanish - Prior experience handling confidential patient information with discretion Compensation & Benefits: The annual salary range for the Medical Receptionist position at the Department of Veterans Affairs in Milwaukee, Wisconsin, is competitive and commensurate with experience. Benefits include health insurance, retirement plans, paid time off, and opportunities for career development and advancement within the VA healthcare system. How to Apply: To apply for the Medical Receptionist position at the Department of Veterans Affairs in Milwaukee, Wisconsin, please visit our official careers website and submit your application online. Be sure to include your resume and a cover letter highlighting your relevant experience and qualifications. We appreciate your interest in joining our team and supporting our nation's veterans through quality healthcare services.