Medical Receptionist at National Institutes of Health (NIH), Wilmington, Delaware

Job Description

Company Overview:
National Institutes of Health (NIH) is a renowned leader in healthcare research and administration, dedicated to advancing medical science and improving public health. Located in Wilmington, Delaware, our facility provides cutting-edge medical services and plays a vital role in shaping the future of healthcare.

Key Responsibilities for Medical Receptionist:
- Greet and assist patients with check-in and check-out procedures
- Schedule appointments and manage patient inquiries via phone and in person
- Maintain electronic medical records and ensure accuracy of patient information
- Coordinate with medical staff to facilitate patient flow and provide exceptional customer service
- Handle insurance verifications and process billing information efficiently

Required Qualifications:
- High school diploma or equivalent
- Proven experience as a medical receptionist or in a similar customer-facing role
- Proficiency in electronic medical record systems and basic computer skills
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Knowledge of medical terminology and insurance procedures

Desired Skills:
- Certification in Medical Office Administration or related field
- Bilingual proficiency in English and Spanish
- Experience working in a healthcare setting with knowledge of HIPAA regulations
- Strong attention to detail and organizational skills
- Ability to prioritize tasks effectively and work well under pressure

Compensation & Benefits:
The annual salary range for the Medical Receptionist position at NIH in Wilmington, Delaware is $30,000 - $40,000, commensurate with experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional development and advancement within the organization.

How to Apply:
To apply for the Medical Receptionist position at NIH in Wilmington, Delaware, please submit your resume and a cover letter highlighting your relevant experience and qualifications. Applications can be sent via our online career portal on the NIH website. We thank all applicants for their interest in joining our team and will contact those selected for further consideration.

Required Skills

  • Clinical Workflow Optimization
  • Staffing
  • Patient Experience Improvement

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