Job Description
Company Overview:
Aetna (CVS Health) is a renowned healthcare administration company dedicated to improving the quality of health care for individuals and communities nationwide. As a part of CVS Health, Aetna focuses on delivering innovative solutions that drive better health outcomes and lower overall healthcare costs. With a commitment to excellence and a strong focus on customer-centric care, Aetna (CVS Health) is at the forefront of transforming the healthcare industry.
Key Responsibilities For Patient Access Representative:
- Greet patients and visitors in a professional and courteous manner
- Register patients by verifying demographic information and insurance coverage
- Schedule patient appointments and follow-up visits
- Answer incoming calls and address patient inquiries or concerns
- Obtain necessary authorizations and referrals for patient services
- Collect co-payments and payments for services rendered
- Maintain accurate and up-to-date patient records in compliance with regulations
- Collaborate with healthcare providers and staff to ensure seamless patient access and care coordination
Required Qualifications:
- High school diploma or equivalent
- Proven experience in a healthcare setting or customer service role
- Knowledge of medical terminology and insurance verification processes
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency in using electronic health record systems
- Attention to detail and accuracy in data entry
Desired Skills:
- Certification in healthcare administration or related field
- Prior experience with patient scheduling software
- Bilingual proficiency in English and Spanish
- Familiarity with healthcare compliance regulations
- Ability to adapt to changing priorities and work independently
- Strong problem-solving skills and a proactive approach to patient service
Compensation & Benefits:
The annual salary range for the Patient Access Representative position at Aetna (CVS Health) in Wichita, Kansas, is competitive and commensurate with experience. In addition to the base salary, employees are eligible for a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.
How to Apply:
To apply for the Patient Access Representative position at Aetna (CVS Health) in Wichita, Kansas, please visit our careers website and submit your application online. We look forward to reviewing your qualifications and potentially welcoming you to our dedicated team focused on delivering exceptional healthcare services.
Required Skills
- Patient Scheduling
- Appointment Coordination
- Front Desk Operations
- Insurance Verification