Patient Access Representative at Ascension Health, Charleston, West Virginia

Company Overview:
Ascension Health is a leading healthcare organization committed to providing compassionate, personalized care to individuals and communities in Charleston, West Virginia. With a strong focus on patient-centered services, Ascension Health strives to enhance the well-being of all individuals through innovative healthcare solutions and a dedication to excellence in medical practices.

Key Responsibilities For Patient Access Representative:
- Greet patients and visitors in a courteous and professional manner
- Verify patient demographic information and insurance details
- Schedule appointments and coordinate patient referrals
- Collect co-payments and outstanding balances
- Ensure compliance with all healthcare regulations and privacy policies
- Assist patients with completing necessary forms and documents
- Respond to patient inquiries and provide accurate information
- Collaborate with medical staff to facilitate seamless patient experiences

Required Qualifications:
- High school diploma or equivalent
- Previous experience in healthcare administration or customer service
- Proficiency in using electronic medical record systems
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of medical terminology and insurance procedures
- Excellent attention to detail and accuracy
- Willingness to adhere to strict confidentiality guidelines

Desired Skills:
- Certification in healthcare administration or related field
- Bilingual proficiency in English and Spanish
- Experience with insurance verification and authorization processes
- Familiarity with medical billing and coding practices
- Strong problem-solving abilities and decision-making skills
- Ability to work effectively in a team-oriented setting
- Flexibility to adapt to changing priorities and responsibilities

Compensation & Benefits:
The annual salary range for the Patient Access Representative position at Ascension Health in Charleston, West Virginia is $30,000 to $40,000, commensurate with experience and qualifications. In addition to competitive pay, Ascension Health offers a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Patient Access Representative position at Ascension Health in Charleston, West Virginia, please visit our careers page on the company website and submit your resume and a cover letter outlining your qualifications and interest in the role. Only shortlisted candidates will be contacted for further assessment. Thank you for considering a career with Ascension Health.