Patient Access Representative at Ascension Health, Charleston, West Virginia

Company Overview: Ascension Health is a leading healthcare organization committed to providing compassionate, personalized care to individuals and communities in Charleston, West Virginia. With a strong focus on patient-centered services, Ascension Health strives to enhance the well-being of all individuals through innovative healthcare solutions and a dedication to excellence in medical practices. Key Responsibilities For Patient Access Representative: - Greet patients and visitors in a courteous and professional manner - Verify patient demographic information and insurance details - Schedule appointments and coordinate patient referrals - Collect co-payments and outstanding balances - Ensure compliance with all healthcare regulations and privacy policies - Assist patients with completing necessary forms and documents - Respond to patient inquiries and provide accurate information - Collaborate with medical staff to facilitate seamless patient experiences Required Qualifications: - High school diploma or equivalent - Previous experience in healthcare administration or customer service - Proficiency in using electronic medical record systems - Strong communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Knowledge of medical terminology and insurance procedures - Excellent attention to detail and accuracy - Willingness to adhere to strict confidentiality guidelines Desired Skills: - Certification in healthcare administration or related field - Bilingual proficiency in English and Spanish - Experience with insurance verification and authorization processes - Familiarity with medical billing and coding practices - Strong problem-solving abilities and decision-making skills - Ability to work effectively in a team-oriented setting - Flexibility to adapt to changing priorities and responsibilities Compensation & Benefits: The annual salary range for the Patient Access Representative position at Ascension Health in Charleston, West Virginia is $30,000 to $40,000, commensurate with experience and qualifications. In addition to competitive pay, Ascension Health offers a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, paid time off, and professional development opportunities. How to Apply: To apply for the Patient Access Representative position at Ascension Health in Charleston, West Virginia, please visit our careers page on the company website and submit your resume and a cover letter outlining your qualifications and interest in the role. Only shortlisted candidates will be contacted for further assessment. Thank you for considering a career with Ascension Health.