Patient Access Representative at Fresenius Medical Care, New Orleans, Louisiana

Company Overview: Fresenius Medical Care is a global leader in renal care, with a mission to improve the quality of life for patients living with chronic kidney disease. Operating in over 50 countries, Fresenius Medical Care provides dialysis services, products, and research to enhance patient outcomes and advance the field of nephrology. Key Responsibilities For Patient Access Representative: - Serve as the first point of contact for patients, providing exceptional customer service and guidance throughout the registration and scheduling process. - Verify patient insurance coverage and eligibility, ensuring accurate billing and reimbursement. - Collect and record patient information accurately in electronic health records (EHR) systems. - Schedule appointments, procedures, and treatments for patients in coordination with healthcare providers. - Collaborate with clinical staff to ensure seamless patient flow and address any scheduling conflicts or issues promptly. Required Qualifications: - High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred. - Minimum of 2 years of experience in a healthcare setting, preferably in patient registration, scheduling, or customer service roles. - Proficient in using electronic health record (EHR) systems and medical billing software. - Strong understanding of insurance verification processes and healthcare compliance regulations. - Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and multidisciplinary healthcare teams. Desired Skills: - Certification in Healthcare Access or similar credential is a plus. - Bilingual proficiency in English and Spanish or other languages commonly spoken in the local community. - Experience working in a dialysis center or nephrology practice. - Strong organizational skills and attention to detail in a fast-paced healthcare environment. - Ability to adapt to changing priorities and handle multiple tasks simultaneously. Compensation & Benefits: The annual salary range for the Patient Access Representative position at Fresenius Medical Care in New Orleans, Louisiana, is $35,000 to $45,000, commensurate with experience and qualifications. In addition to competitive pay, employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans, paid time off, and opportunities for career development and advancement within the organization. How to Apply: To apply for the Patient Access Representative position at Fresenius Medical Care in New Orleans, Louisiana, please visit our company website and submit your updated resume along with a cover letter outlining your relevant experience and qualifications for the role. We thank all applicants for their interest in joining our dedicated team focused on delivering exceptional care to patients with kidney disease.